shame. I ordered SUN-5K -SGO4LP1-EU Power:12kw.
and I received the old SG0103LP1.
I received the wrong product, I'm sending it back to you.
when will i receive my applied product..
Tedarikçinin yanıtı:
Thanks for your trust and dropping order on us , and I feel so sorry that you made mistake on dropping order , you you can see well that we marked well the Item No. is SUN-5K -SGO4LP1-EU Power, so it is 5KW inverther , not 12KW , so we sent correct product , not problem ..
To be serious in business with nice quality and nice service , and also service customers first time professionally , this is what we are focusing on .
please feel free to let us know if any more questions , and we are always here to help you .
10 Dec 2024